At ITC Limited, we aim to provide a seamless and positive experience for all participants in our Distributorship Program. We understand that situations may arise where changes or cancellations are necessary. This Cancellation and Refund Policy outlines the terms under which refunds and cancellations will be considered.
1. Cancellation of Participation
- Once you have submitted your application and registered for the ITC Distributorship Program, your participation in the Program is final. However, we understand that exceptional circumstances may arise, and cancellations may be considered on a case-by-case basis.
- If you wish to cancel your participation, you must submit a formal cancellation request in writing. Each cancellation request will be reviewed individually, and a decision will be made at the sole discretion of ITC Limited.
2. Refund Policy
- All payments made for registration, participation fees, or any other charges related to the ITC Distributorship Program are generally non-refundable. However, refunds may be issued under special conditions where a valid issue is identified with the payment process, incorrect charges, or if ITC Limited fails to provide the promised services.
- In the case of a refund request, it must be submitted in writing within 7 days of the transaction date. Any refund requests outside this period will not be considered.
3. Exceptional Circumstances for Refunds
- Refunds will only be considered in exceptional circumstances. These may include, but are not limited to:
- Payment errors: If there is an issue with the payment process or an incorrect charge was made.
- Non-fulfillment of services: If ITC Limited fails to provide the services agreed upon during registration or participation.
- Technical issues: If there is a significant technical problem or error in the application process that directly affects your participation.
- Any refund request made due to exceptional circumstances must be submitted in writing within 48 hours of the payment or transaction. ITC Limited will review each request on a case-by-case basis and will issue a refund at its sole discretion.
4. Responsibility of Participants
- It is the responsibility of participants to ensure that all the details provided during registration and application are accurate and complete. ITC Limited is not liable for any inaccuracies, mistakes, or incomplete information provided by participants that may affect the registration process or their eligibility for the Program.
- Participants should carefully read and review all terms and conditions before submitting their application. Once the application is submitted and payment is made, no further changes or cancellations can be processed unless under exceptional conditions as stated above.
5. Contact Us
If you have any questions or concerns about our Cancellation and Refund Policy, or if you wish to submit a cancellation or refund request, please contact us at:
- Email: care@itclimitedportal.in, admin@itclimitedportal.in
- Toll-Free: +91-9220524350
By participating in the ITC Distributorship Program, you acknowledge and agree to the terms outlined in this Cancellation and Refund Policy.
This updated Cancellation and Refund Policy ensures clarity for all participants in the ITC Distributorship Program. Refunds will be provided under special conditions, but participants are encouraged to review their application and the terms before committing to the Program.